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Resolved

Degraded performance of AI agent responses

Oct 13, 2026 at 4:28pm UTC
Affected services
Agent Runtime
LLM API Connectivity

Resolved
Oct 13, 2026 at 7:46pm UTC

Between 18:28 and 19:02 CEST on 13 October 2026, some AI agent responses were slower than usual and a small number of requests failed. The cause was a temporary capacity issue with an upstream service.

The issue has been resolved and all services have been operating normally since 19:02 CEST. No data was lost. We have taken measures to reduce the impact of similar events in the future.

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Updated
Oct 13, 2026 at 4:45pm UTC

We have identified the cause and are working on it. Some users may see slower responses and, in rare cases, a failed answer.

Created
Oct 13, 2026 at 4:28pm UTC

We are investigating slower responses and elevated error rates from AI agents. We will provide an update shortly.